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US market indices are shown in real time, except for the S&P 500 which is refreshed every two minutes. Your CNN account Log in to your CNN account Microsoft did not immediately respond to a request for comment early Tuesday morning. “We’re continuing to perform targeted restart operations on the primarily affected infrastructure in North America in order to restore the availability of the service,” it added. ET Tuesday, Microsoft said users outside North America might continue to “experience some residual impact due to the affected portions of infrastructure.” Microsoft tweeted that “a recent change” was partly to blame for the outage, which appears to have started after 10:30 p.m. Users in North America, and around the world, were unable to send, receive, or search email since late Monday.
#Microsoft email outage full
Updated September 29 with a statement from Microsoft.(MSFT) reported that a “ full restoration” of its Outlook service was nearly complete mid-morning Tuesday after a widespread outage for several hours overnight halted email and disrupted Teams and other products.Įarlier Tuesday morning, Microsoft said on its service page that it had “applied mitigation throughout the affected infrastructure, and we’re starting to see gradual recovery.” MORE FROM FORBES New Worldwide Microsoft Outage Confirmed-Here's What We Know By Davey Winder This time impacting Outlook users globally.

On Thursday, October 1, Microsoft confirmed another outage. If things were bad at the start of the week, they got worse towards the end. At this time, we've seen no indication that this is the result of malicious activity.” If youre still having issues after adding the Autodiscover CNAME record, try manually setting up Outlook. If its not, add a new CNAME record with autodiscover for the Name and for the Value. I reached out to Microsoft for a statement regarding what went wrong with the authentication process, but all a spokesperson said at this stage was: “We’ve fixed the service interruption that some customers may have experienced while performing authentication operations. First, make sure the Autodiscover CNAME record is in your DNS settings. This remains a developing story as far as cause, rather than effect, is concerned.
#Microsoft email outage update
Wait a moment, does that mean it could have been a massive, and somewhat audacious, distributed denial of service (DDoS) attack after all? Not according to a statement from a Microsoft spokesperson given to CNN Business: "we've seen no indication that this is the result of malicious activity."Īnother Microsoft status update message pointed to "a specific portion of our infrastructure" that was not processing authentication requests as expected.Īccording to some reports, this was a "code issue" that prevented the processing of those authentication requests "in a timely fashion."
